Licenses & Regulatory Information
This page explains, in general terms, who operates RevgroxAI, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- Regulatory contact
- Regulatory framework
- Requesting documents
- Jurisdictions
- What this is not
- Notes on this page
Which legal entity operates the service
RevgroxAI is a trading name used by the company that owns and operates this website and the associated client platform.
When you accept our terms and open an account, you contract with the operating company. Terms of Use The operating company's full registered name, legal form, registration details, and group affiliation are outlined in the client agreement provided during onboarding and are available upon request via the methods set out in the "Requesting documentation" section below.
Because corporate structures, registered particulars and service arrangements can change, we deliberately do not restate them as fixed text on a marketing page. The client agreement and the documentation pack we send you are the authoritative source; where this page and those documents differ, the documents prevail.
Group companies and service providers
Specialist third-party providers execute certain functions - including technology hosting, payment processing, market data, and customer identification tools - pursuant to written contracts. We describe the provider categories we engage with and how they handle your personal data in our Privacy Policy. We do not publish provider names on this page.
Regulatory and compliance questions
Questions about our regulatory position, our compliance procedures, or a concern you would like escalated should go to the compliance route rather than to general support.
How do I raise a compliance question?
Send it through the contact page and mark it "Compliance". Include the account email address if you already hold an account, and describe the question in a sentence or two.
How do I make a formal complaint?
Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.
How do I report suspicious activity or misuse of our brand?
Use the report abuse page. Impersonation of RevgroxAI in messages, adverts or cloned sites should be reported there so we can act on it.
Are institutional or press enquiries handled here?
Yes - submit them via the contact page with an appropriate subject line and they will be directed to the appropriate department.
The regulatory framework we work within
We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.
- 01
Client identification
Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.
- 02
Financial-crime prevention
Sanctions and risk screening, monitoring of ongoing transactions, internal processes for escalation, and maintenance of records for periods mandated by law.
- 03
Handling of client money
Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.
- 04
Fair and clear communication
Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.
- 05
Data protection
Personal data is processed under a lawful basis, kept for no longer than necessary, and safeguarded through access restrictions and encryption both during transmission and storage.
- 06
Complaints handling
An internal written complaints process offering acknowledgement, investigation, and a substantive response delivered within the timeframe provided when your complaint is received.
Where a jurisdiction imposes stricter local requirements than those above, the stricter requirement applies to clients resident there.
How to request corporate and compliance documents
Clients, prospective clients and professional counterparties may request our corporate and compliance documentation. We provide it on request rather than publishing it openly.
What can be requested
- Details of the operating entity and its corporate information.
- The current client agreement and the schedule of costs applicable to your account.
- A summary of our AML and client-identification procedures.
- The complaints-handling procedure and escalation route.
- Data-protection information relating to your own personal data.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Include "Regulatory documentation request" as your subject line.
- 02
Identify yourself
State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.
- 03
Receive the pack
Answers to requests are delivered within the timeframe indicated when your request is acknowledged. Certain documents may be furnished in summarized form if they contain sensitive internal information.
Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.
Jurisdictions served and excluded
The service is available only where we are authorized to provide it. We determine accessibility during registration based on your country of residence, and this may be subject to change.
Where the service is offered
Residents of countries listed as eligible in your account's registration process can open accounts. Should your country appear in that list and you complete verification successfully, you may proceed. If it does not appear, the service is unavailable to you.
Where the service is not offered
- Countries and territories subject to applicable international sanctions or embargoes.
- Jurisdictions where offering this type of service to retail clients requires a local authorisation we do not hold.
- Jurisdictions identified as high risk for financial crime under applicable rules.
- Any territory we have chosen to exclude for internal risk reasons.
No solicitation
Nothing presented on this website targets or is meant for dissemination to or access by any individual in a location where dissemination or access would breach local law. Opening this site from a prohibited location does not grant the right to use the service. Should you relocate to a prohibited location while maintaining an account, notify us immediately - the account may require restrictions or termination with any funds returned to you.
What RevgroxAI is not
Being clear about what we do not do is as important as describing what we do.
| Statement | Position |
|---|---|
| Personal investment advice | Not provided. Information, education and market commentary are general in nature and do not take your circumstances into account. |
| Tax, legal or accounting advice | Not provided. Consult an appropriately qualified professional in your jurisdiction. |
| A bank or a deposit account | Balances are not bank deposits, do not generate a guaranteed return, and are not protected by any deposit-guarantee scheme. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not trade an account on a client's behalf at our own discretion. |
| Execution and account services | ✓ Provided, contingent on verification, eligibility and the stated terms. |
Capital is at risk. Investment values may decrease as well as increase and you may recover less than your initial investment. Review the Risk Disclosure before deciding to use the service.
Notes on this page
- This page is provided for informational purposes. It is not part of any contract and does not supersede the client agreement.
- Any amounts, limits or processing times mentioned across this site are indicative; the figures published in your account govern.
- We review this page's content on a regular basis; the version available here represents the current version.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
Should you be conducting due diligence regarding RevgroxAI, contact us directly. We prefer to furnish you with the actual materials instead of relying on a paraphrased version.
Request the compliance pack
Corporate particulars, client agreement, AML summary and complaints procedure.
- Subject line: "Regulatory documentation request".
- Delivered to your confirmed contact information held on file.
Ready to put your capital to work?
Open your account in minutes, fund from a C$350 minimum, and start tracking transparent portfolio progress from day one.